WHAT IS WIRELESS CHARGING?
Also known as inductive charging, it’s another way to charge your smartphone, accessory, or other compatible device. Simply place it on a wireless charging device – it eliminates the need for charging cables.
IS WIRELESS CHARGING SAFE?
It doesn’t present any particular risk. Drop XL Wireless Charger has been tested by an independent laboratory and has been CE, FCC, and Qi certified.
IS WIRELESS CHARGING FASTER THAN CHARGING VIA A CABLE?
Wired charging is still a bit faster than wireless.
WHEN I’M USING DROP XL WIRELESS CHARGER, HOW CAN I TELL IF MY DEVICE IS CHARGING?
Your device should have an indicator or notification to let you know it's charging. If a notification doesn't pop up, check the battery symbol at the top of the screen to see if it indicates that it's charging. In addition, Drop XL Wireless Charger has two LED lights on the front that will be on while devices are charging (one for each charging coil).
WILL IT CHARGE MY PHONE WHILE IT’S IN A CASE?
That depends on the design of the case, but Drop XL Wireless Charger is fully compatible with all of our cases. If your non-Native Union case is simply a protective case, as long as its back panel is no thicker than 3mm, wireless charging should work fine. However, if the back panel is thicker, or if the case contains a battery or other metal, it may prevent the phone from charging wirelessly.
DOES IT INCLUDE A POWER SOURCE?
Drop XL Wireless Charger includes an AC Power Adapter and a 6.5-foot cable.
DOES IT SUPPORT DATA TRANSFER?
No, wireless charging in general doesn’t support data transfer.
HOW FAST WILL IT CHARGE MY PHONE?
For the iPhone 8, iPhone 8 Plus, and iPhone X, iPhone Xs, iPhone Xs Max, iPhone XR, iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max, it’ll charge your phone at 7.5 Watts (equivalent to 1.5 Amp). For all non-Apple Qi compatible devices, it’ll charge your device at 10 Watts (equivalent to 2 Amps). Wireless charging is highly impacted by the heat of the charger and temperature of the room.
IS IT MFI CERTIFIED?
Wireless charging doesn’t fall into the category of products that are subject to MFi certification. Therefore, Drop XL Wireless Charger is not MFi certified, but you can rest assured it’ll work with your iPhone 8, iPhone 8 Plus, iPhone X, iPhone Xs, iPhone Xs Max, iPhone XR, iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max.
CAN I CHARGE MY APPLE WATCH WITH IT?
Drop XL Wireless Charger does not support Apple Watch charging on the pad itself, but you can plug your Belt Watch or other Apple Watch chargers into the USB-A port for Apple Watch charging.
MY SMARTPHONE FEELS A LITTLE WARM AFTER TOUCHING. SHOULD I BE CONCERNED?
Not at all. It’s normal for your phone to get slightly warm when charging wirelessly. Drop Marquetry Wireless Charger has passed strict safety tests. When using a regular plug-in charger, you’ll notice that the charger warms up a little – it’s the same with wireless charging.
WHAT DEVICES WORK WITH IT?
Compatible devices include, but are not limited to:
Apple iPhone 8, iPhone 8 Plus, iPhone X, iPhone Xs, iPhone Xs Max, iPhone XR, iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max.
Samsung Galaxy Note 8, Galaxy S8, Galaxy S8+, Galaxy Note 7, Galaxy S7, Galaxy S7 Edge, Galaxy S6 Edge+, Galaxy Note 5, Galaxy S6, and Galaxy S6 Edge
Google Nexus 4, Nexus 5, Nexus 6, and Nexus 7
LG Lucid 1, Lucid 2, G2*, G3*, G6 and G6+
Motorola Droid Maxx, Droid Mini, and Droid Turbo
Microsoft Lumia 950 XL, Lumia 950, Lumia 1520, Lumia Icon, Lumia 930, Lumia 928, and Lumia 920
Blackberry Priv and Z30
All other Qi-compatible devices - please consult your device manual or contact the manufacturer if you are unsure if your device is compatible with Qi Wireless Charging
IS THE PACKAGING RECYCLABLE?
Yes. We’re proud to say that all our packaging is 100% recyclable, so you can enjoy great products without hurting the planet.