WHAT IS WIRELESS CHARGING?
Also known as inductive charging, it’s another way to charge your smartphone, accessory, or other compatible device. Simply place it on a wireless charging device – it eliminates the need for charging cables.
IS WIRELESS CHARGING SAFE?
It doesn’t present any particular risk. Drop Wireless Charger has been tested by an independent laboratory and has been CE, FCC, and Qi certified.
IS WIRELESS CHARGING FASTER THAN CHARGING VIA A CABLE?
Wired charging is still a bit faster than wireless.
WHEN I’M USING DROP WIRELESS CHARGER, HOW CAN I TELL IF MY DEVICE IS CHARGING?
Your device should have an indicator or notification to let you know it's charging. If a notification doesn't pop up, check the battery symbol at the top of the screen to see if it indicates that it's charging.
WILL IT CHARGE MY PHONE WHILE IT’S IN A CASE?
That depends on the design of the case, but Drop Wireless Charger is fully compatible with all of our cases. If your non-Native Union case is simply a protective case, as long as its back panel is no thicker than 3mm, wireless charging should work fine. However, if the back panel is thicker, or if the case contains a battery or other metal, it may prevent the phone from charging wirelessly.
DOES IT INCLUDE A POWER SOURCE?
No, it includes a 6.5-foot stainless steel USB-A to USB-C Cable. You’ll need to plug the charger into a USB-A power source. We highly recommend our Smart Charger, or Smart 4 Charger for high-speed charging in a complementary style.
DOES IT SUPPORT DATA TRANSFER?
No, wireless charging in general doesn’t support data transfer.
HOW FAST WILL IT CHARGE MY PHONE?
For the iPhone 8, iPhone 8 Plus, and iPhone X, iPhone Xs, iPhone Xs Max, and iPhone XR, it’ll charge your phone at 5 Watts (equivalent to 1 Amp). For all non-Apple Qi compatible devices, it’ll charge your device at 10 Watts (equivalent to 2 Amps). Wireless charging is highly impacted by the heat of the charger and temperature of the room.
IS IT MFI CERTIFIED?
Wireless charging doesn’t fall into the category of products that are subject to MFi certification. Therefore, Drop Wireless Charger is not MFi certified, but you can rest assured it’ll work with your iPhone 8, iPhone 8 Plus, iPhone X, iPhone Xs, iPhone Xs Max, or iPhone XR.
CAN I CHARGE MY APPLE WATCH WITH IT?
MY SMARTPHONE FEELS A LITTLE WARM AFTER TOUCHING. SHOULD I BE CONCERNED?
Not at all. It’s normal for your phone to get slightly warm when charging wirelessly. Drop Wireless Charger has passed strict safety tests. When using a regular plug-in charger, you’ll notice that the charger warms up a little – it’s the same with wireless charging.
WHAT DEVICES WORK WITH IT?
Compatible devices include, but are not limited to: Apple iPhone 8, iPhone 8 Plus, iPhone X, iPhone Xs, iPhone Xs Max, and iPhone XR Samsung Galaxy Note 8, Galaxy S8, Galaxy S8+, Galaxy Note 7, Galaxy S7, Galaxy S7 Edge, Galaxy S6 Edge+, Galaxy Note 5, Galaxy S6, and Galaxy S6 Edge Google Nexus 4, Nexus 5, Nexus 6, and Nexus 7 LG Lucid 1, Lucid 2, G2*, G3*, G6 and G6+ Motorola Droid Maxx, Droid Mini, and Droid Turbo Microsoft Lumia 950 XL, Lumia 950, Lumia 1520, Lumia Icon, Lumia 930, Lumia 928, and Lumia 920 Blackberry Priv and Z30 All other Qi-compatible devices - please consult your device manual or contact the manufacturer if you are unsure if your device is compatible with Qi WIRELESS Charging
IS SMART CHARGER AVAILABLE WITH ANOTHER POWER PLUG TYPE?
Smart Charger is only currently available with a Type A power plug, compatible with Type A or Type B power sockets, commonly found in the US and Canada. Smart Charger International, however, includes international adapters for sockets commonly found in the EU and UK.
WHAT IS ITS POWER OUTPUT?
It has a max output of 3.1 Amps (up to 2.4 Amps per port).
IS THE PACKAGING RECYCLABLE?
Yes. We’re proud to say that all our packaging is 100% recyclable, so you can enjoy great products without hurting the planet.